Our privacy and cookie policy

When you use the services of Hippocampus., You leave information with us. This data is treated with respect by us and its privacy is of great importance to us. This means that we adhere to the regulations as drawn up in the AVG (General Data Protection Regulation).
In the overview below you can read what we do with your data. So what information we collect from you, why we do it and what we do with that data. This also applies to cookies. Our website uses cookies and we are required to explain what cookies are and what we do with them.

Cookies

Cookies are information files that when visiting a website can be automatically stored on or read from the device (such as a PC, tablet or smartphone) of the visitor. This is done via the web browser on the device. Cookies come in different types.
For the functioning of our website we use the following cookies:

  • functional cookies (sessions). This data is only used to make your visit to our website user-friendly. No cookie notification is required for this
  • analytic cookies: to be able to analyze how our website is used by visitors and to implement improvements as a result

Cookies from the American company Google are placed through our website as part of the Analytics service. We use this service to keep track of and to receive reports on how visitors use the website. According to our settings, Google is not permitted to use the obtained Analytics information for other Google services. We have set this service up so that the IP addresses are made anonymous.
The information collected by Google is transferred to and stored on servers in the United States. A standard processing agreement has been concluded with Google. We have no influence on the use of the data by Google and / or third parties. Google may provide this information to third parties if required to do so by law, or where third parties process the information on Google's behalf. Google adheres to the privacy principles of and is affiliated with Privacy Shield of the US Department of Economic Affairs and the European Commission. For more information about this data processing you can read the privacy statement of Google.
In your browser you can adjust the settings regarding the use of cookies if desired. You can also delete cookies manually. For more information you can consult the manual of your browser.

Use of your data

When using our website and services, you leave certain information with us. This data can be personal data. Examples when we ask for personal data are:

  • when placing and paying for your order, some personal details
  • filling in the contact form
  • sign up for a newsletter
  • registering for an event

We process the following data from you (partly depending on the actions you take on our site):

  • Name and address data
  • e-mail address
  • telephone number
  • IP address
  • payment details
  • purchase history
  • logo
  • photo material
  • login dataThe above information is used for the following purposes:
  • allow you to use our services
  • purchasing services via the website and using the functionalities of the website
  • grant you access to your account
  • processing your order and informing about its progress
  • sending personalized newsletters based on your interests and your purchase history
  • answering questions asked via the website
  • informing about malfunctions and maintenance of our services• improving our services

GB retention periods

We will not store your data any longer than is necessary for the purposes described in this privacy and cookie policy, unless required by a legal obligation. We use the legally required fiscal retention period of 7 years for storing your data.

Newsletter

We may, if you have given your consent, contact you by e-mail and send our newsletter. With every communication via this route a cancellation option is included.

Security

To prevent misuse of your personal data and unauthorized access to this data, we take appropriate security measures.

Distribution to third parties

We do not provide your information to third parties, except in the case of a legal claim or when this is necessarily related to the delivery of a product or service.

Adjusting your data

You can view and adjust your customer data via our customer page or send it by e-mail.

Right to view and correct or delete your data

If you have provided us with personal data, you can send us a request to view, change or delete this data. Please contact us for this.

Third party websites

This statement does not apply to third-party websites that are linked to our website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.

Adjust privacy and cookie policy

We reserve the right to make changes to our privacy and cookie policy. When there are changes, we publish them on our website. It is recommended that you regularly consult our privacy and cookie policy so that you are aware of these changes.

Dutch Data Protection Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy law you also have the right to submit a complaint to the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Where can you go for questions and requests?

If you have questions or requests about our privacy and cookie policy on this website, you can contact us


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Instituut voor Equitherapie en Hippische Sportpsychologie

Leiding: Dr.Ulrike Thiel
De Bult 2, 6027 RG Soerendonk
0495-45 37 57 / 06-51548351
e-mail: hippocampus@iae.nl